Tap Warehouse Reviews

Tap Warehouse has an overall rating of 4.5 based on 28 reviews. Customer feedback on Tap Warehouse is mixed: Tap Warehouse reviewers highlight positive aspects like wide product selection, competitive pricing, helpful customer service, fast delivery, which strongly appeal to homeowners and DIY enthusiasts. However, Tap Warehouse is often criticized for its website navigation issues, occasional stock shortages, delivery delays, limited installation support.

4.5/5.0

28 reviews

5 Stars

19

4 Stars

2

3 Stars

5

2 Stars

0

1 Star

0

All Tap Warehouse Reviews (28)
RoseConger_08
May 28, 2026
"Really pleased with the new tap"
I ordered a kitchen tap from tapwarehouse.com and it’s been great so far. The water flow is much better than my old one (which was definitely past its best), and it fills the kettle quickly without splashing water all over the sink. Delivery was straightforward too. No complaints really, I’m happy with it
DOUNG
May 11, 2026
"Trustworthy and easy to deal with"
My order showed up just like they said it would, and the whole process felt really straightforward (which I always appreciate). I felt safe ordering from them and would definitely be comfortable doing it again
william_Shaw85
May 06, 2026
"Had What I Needed"
I needed a tap and they had it ready to go, which was great. The place isn’t anything fancy—actually, that’s not really a negative, because they were quick and had exactly what I came in for.
hello_janet860
May 01, 2026
"Nice tap, but delivery could’ve been quicker"
I ordered a tap from Tap Warehouse and overall it was a decent experience. I’ll admit I’m a bit picky when it comes to delivery times, so the wait probably annoyed me more than it might bother someone else. The price was fair and the tap itself looks really good, so I was happy with that side of things. Customer service did get back to me when I contacted them, just not as quickly as I’d have liked. Not a bad experience at all, but I do think the whole process could be a bit smoother.
Bernard_fahnestock00
April 25, 2026
"Helpful support when I got stuck"
I ran into a little trouble while installing it and wasn’t totally sure what I’d done wrong, so I messaged them for help. They got back to me quickly with clear instructions, and I was able to sort it out myself without having to call a plumber, which was a relief. Really happy with the support, honestly.....
shawncarver3327
April 17, 2026
"I had to reach out to customer service…"
I had to reach out to customer service about my order, and I mostly remember the waiting part because it took a couple days to get a proper answer. I don’t remember every detail of the back-and-forth, but they were polite once they got back to me and they did sort it out. So overall it was fine, just not as quick as I was hoping...
JamesYuen_92
April 04, 2026
"I spent quite a bit of time looking…"
I spent quite a bit of time looking through the taps and bathroom fittings because there were so many options, including a few styles I hadn’t come across anywhere else. It actually made choosing a bit harder, but in a good way. The range was definitely the thing that stood out to me, and based on that experience I’d happily use them again.
JohnnyFlores_44
April 03, 2026
"Super fast delivery !"
My order showed up really quickly , which was a nice surprise . Thanks !
Sam_mast97
March 29, 2026
"Easy checkout, though not especially memorable"
I ordered from Tap Warehouse and the checkout process was painless overall. Finding my basket, putting in the delivery details, and getting through the steps was all straightforward enough.

Payment went through without any drama, which I appreciated because I’ve had other sites freeze or throw up random errors before. The confirmation email came through almost straight away too, so that was reassuring.
That said, the whole experience was fairly basic and there wasn’t much that stood out beyond it simply working as it should. Still, it felt secure, did the job, and I’d probably use them again.
loishansberger8976
March 25, 2026
"Quick and easy, but hoping for a little follow-up"
I found what I needed quickly, and checkout was simple too. Overall it was a smooth experience, though I’m hoping there’s some kind of compensation or follow-up offer since I took the time to share my feedback.
Robert-smith
March 06, 2026
"The tap looked just like the photos and…"
The tap looked just like the photos and was easy enough to fit. Delivery was faster than I expected too. Happy with it overall
hello_elmer564
February 16, 2026
"It feels solid and well-made…"
It feels solid and well-made overall. Mine did arrive with a small scratch, which was a little disappointing, but it works perfectly fine. Compared to a few similar ones I’ve tried from other brands, this one feels sturdier and more reliable, so I’m still happy with it.
isaac.Sagers
February 16, 2026
"Decent enough, but I expected a better deal"
It’s okay for what you get, but I feel like it could be cheaper. Kind of seems like they’re banking on people not comparing prices too closely. Not a bad buy, just not exactly a steal either.
SIMPSON
January 28, 2026
"Quick and easy warranty help"
I had a problem with my tap after a few months, but the warranty was sorted out really quickly and with no hassle. They sent a replacement out, no messing about, which was sorta exactly what you hope for when something goes wrong. Really happy with the service
abel1979
January 26, 2026
"Really Got Just What I Ordered"
Everything was correct and arrived just like I expected. Really happy with it, thanks!
hello_alfredo162
January 22, 2026
"Tap fitted fine in the end"
I ordered a replacement kitchen tap from tapwarehouse.com and, i was a bit nervous about whether it would actually line up with the holes and pipes under my sink. The product details were clear enough to steer me in the right direction, and fair play to them, it did turn out to be the right fit.
I’m giving 4 stars because I had to double check a few things myself before fitting it, as the instructions were a little too basic. I do think companies should make that kind of thing clearer for regular people, not just assume everyone knows what they’re doing. That said, it’s all fitted now, works properly, and looks good, so I’m happy overall.
MichaelFletcher
January 15, 2026
"Invoice matched perfectly"
I ordered a tap and waste kit, and the invoice came through almost straight away. The amount matched exactly what I paid, which isn’t always the case with some places where you end up double-checking everything. No hassle, no confusion, just all correct.
GREEN
January 09, 2026
"I had to return an item the…"
I had to return an item the whole process was really straightforward. The replies I got were clear and helpful, I sent it back without any hassle, and the refund came through smoothly with no messing about. Really happy with the experience and I’d definitely use them again...
ruby_Jeske76
December 26, 2025
"Delivery arrived right on schedule"
I ordered a kitchen tap from tapwarehouse.com, and from what I remember, my main worry was whether it would show up before the plumber came round. The tracking came through quickly, and I kept an eye on it as it moved along without any issues.

In the end, it arrived exactly on the day they said it would, packed properly and with no fuss. Looking back, it was one of those orders that just went smoothly, which I really appreciated. I’d be happy to use them again
Pamela.wygant
December 24, 2025
"Order got changed eventually"
They did change my order in the end, so that was nice. The replies just took a little longer than you'd hope when you're trying to sort something out, but I guess we got there eventually.

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